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Nephological   Your own real-time I.T. expert without the cost

When you work with Nepho it feels like you have an in-house I.T expert but without all the cost and hassle of hiring new staff. Nepho works with you to provide whatever IT help you need, whenever you need it.

Our website packages start at $750, with repair work and website support solutions, including SSL/https setups, also available.

I.T. Support packages cost less than $1 a day per user. Whether you are looking for a cost-effective upgrade to your website, advice on new technology and where to source it at the best price, or support running your business I.T., Nepho gives you the personalised fast service you need when you're running a business on your own.

Best of all, Nepho gets to know your business from the inside out, so when you need help you get what you need without any run around. No call centres, no support queues, no tedious ticketing systems, just good old fashioned one-on-one service from someone you know and someone who knows your business like it's their own. It's the ultimate model for I.T support that every busy business needs.


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Nephological   Premium Support

Small businesses dream of having a dedicated I.T. expert on the team to take care of all those pesky technology issues. Now your business can have "in-house" I.T. support for less than $1 a day per user with Nephological's Premium Support Plan (PSP) subscription.

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Nephological   Websites for Small Businesses

Broken website? Or no website? Nephological's web team is smart and hungry, which means we can offer affordable website deployments starting at $750, or upgrade and repair solutions that fit your business budget.
 

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Websites by Nephological

Whether your old website needs a touch up, or a new business website is in order, the Web Team at Nephological is ready to help any type of business looking to get online. We offer advanced custom-designed HTML5 sites with graphic designer add-on for those with a specific vision, or easy-to-use WordPress sites starting at $750 including training on how to update your site content.

All new sites include SSL certificates to avoid http penalties from Google Search, and we can make any new website e-commerce ready.


New Websites

  • Custom HTML5 designs
  • Professional Graphic Designer
  • Affordable WordPress deployments

e-Commerce solutions

  • Inventory management
  • Shopping cart integration
  • Credit Card and PayPal setup

SSL Setups

  • Migrate to https
  • Avoid http penalties
  • Cloudflare DNS enhancement

Website Refresh

  • Repairs and Troubleshooting
  • Content update
  • Security updates

Nephological

Premium Support Plan by Nephological

Small businesses dream of having a dedicated I.T. expert on the team to take care of all those pesky technology issues. Now your business can have “in-house” I.T. support for less than $1 a day per user with Nephological’s Premium Support Plan (PSP) subscription. No more expensive call outs from the local Tech Support company. Nephological takes care of your business I.T. needs using remote management tools, web conferencing, emails, instant messaging, and phone support.

A Premium Support Plan subscription from Nephological gives you unlimited access to our experts for training and support in:


General I.T. Inquiries

  • Hardware support
  • Software support
  • Troubleshooting
  • Technology refresh
  • Device recommendations

Security and Network Issues

  • Malware infections & prevention
  • I.T. Forensics
  • Mobile management
  • Corporate-grade security support

Websites

  • Annual Support Plans
  • Periodical maintenance and patching
  • Backups and restorations

All-things-Google

  • G Suite for Business
  • Google My Business
  • Google Ads & Google Shopping
  • Google Business Cloud
  • Google Data Studio
  • Youtube Business Channels



Nephological Premium Support Plan

1 user

2-4 users

5-9 users

10-19 users

20+ users

Cost per user

$35 month/$350 annual

$30 month/$300 annual

$25 month/$250 annual

$20 month/$200 annual

POA





We are headquartered in Australia, which means your business is not having to deal with an outsourced help desk that only knows you by an account number. Customer care with a dedicated account manager who knows everyone on your team on a first name basis: that's the personalised level of service from Nephological, customised to your unique business and its unique needs. Our goal is to help you focus on the business, not I.T.


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Read more about Nephological Premium Support Plan Terms and Conditions including what is supported and what is not supported.


Rob Cowie

Rob Cowie
RGC Marketing

Nephological has helped solve every kind of IT problem for me over the last 5 years, from new hardware to a lost phone recovery to everything Google. As an independant film and game producer it is essential to have immediate global help in every time zone. Can't say enough good things here.❞
I have been using Chris for over 10 years now. When I started it was just me, and has grown to 18 team members across 3 offices. Chris is very proactive and responsive and I have recommended him to many clients who are also very happy with his services. Thanks Chris!❞
Priceless Bookkeeping

Jodie Cowling
Priceless Bookkeeping

Nepho saved me when I had an email 'black out' because I was trying to maintain my own IT. Chris acted quickly to get me back up and running. Now I leave the IT to these guys. Definitely recommend!❞
Nephological provides all our remote I.T services on a consistent and affordable basis. I.T. support, digital marketing, Google Apps for Work administration, they do it all. Nephological is an appreciated member of the Altus Team, even though we are based in California and Nephological is an Australian service provider. With Google Apps for Work and cloud computing, this geographical separation means very little in the virtual world. Nephological is always an email, instant message, or phone call away when we need them.❞
Caspers Plumbing

Annie Scholefield
Caspers Plumbing

We were so excited when we found Chris to be part of our small business! As complete IT novices we were constantly having troubles and had no one to ask or give us help. Chris firstly came on board to fix up email and website issues we had that were created by a incompetent SEO company! Not only did he fix all those issues - he did a complete IT overhaul for us to set us up right and showed us so many tips and tricks to get us working smarter not harder. Even guidance on buying a new laptop to replace a 10 year old Mac computer that was dying! We just want to get on with the day to day running of our business and Nephological has enabled us to do that and give us the guidance we need if we do have any IT problems big or small. Chris is honest, friendly and very professional and always helpful in explaining and breaking down the steps so we understand. Would not hesitate to recommend Nephological to anyone.❞
We are small consulting firm and have been with Chris & Nephological since our first year in business, 2012. Chris has not only held our hand as far as advising us on the IT (& applications side), but he has provided VERY timely support for our team with all matters IT. We've enjoyed the use of first class tools (on the cloud), excellent security and access to our email and data, including, on our phones. Nephological takes away the burden and the guesswork and has truly allowed us to focus on our work. I highly recommend Nephological as a business partner because Chris listens, he's resourceful and he's there when we need him.❞
As a small boutique firm, Chris and his team have worked tirelessly (mostly nights) in assisting us to develop solutions for all matters IT. As a firm, we can always rely on their support, timely delivery of solutions and the customer care. We highly recommend their services and partnership.❞
Auto Key Pro

Korey Peters
Auto Key Pro

Can't say more thanks to Nepho!! These guys are awesome to say the least. From the latest and greatest websites, Google my Business advertising, and IT support at your fingertips. These guys go above and beyond to say the least. We have had a fantastic experience with Chris and his team and plan to continually work with him for the long term. If you've got doubts about using Chris let them go because he's the business. Thanks again Nepho!!❞
Nephological has assisted our group in Australia, Singapore and Malaysia with all our needs from the implementation of google cloud, google my business, apps for work efficiencies, SEO. Thanks to Nephological our expansion to Asia was a success as they have supported us through all our firm changes, increase of clients and team members. Thanks to Chris and his team, our firm is able to work efficiently from three different countries and break the barriers of working across the globe using technology. As a bonus, Nephological has also helped us to increase leads/enquiries with their support on SEO and google my business.❞

Julie Coulthard
Inkee Consulting

Unreal service and skills! Nephological has been an integral part of my business's formation, providing a progressive Google for business solution spanning Google email for business, integrated Streak project management (LOVE IT), Google My Business creation, cloud storage support and related *awesome* technical tuition and so much else. The extent of knowledge Chris and team have is exceptional. So too is the willingness to go over and above in every interaction. Chris literally saved my bacon recently with trivial IT conundrum I couldn't solve while driving from the airport with his mother in law! Not only have I felt I could always rely on Nephological's expertise and speed, but I've learned so much along the way which has been deeply rewarding and fun. You gotta get these guys on board as part of your support team. Seriously. It will BLOW YOUR MIND.❞

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